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Cyberpurple
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How much does it cost to ring 150 please?

Hi. I haven't received my welcome pack yet, I'm wondering how much it costs to call 150.
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Superuser
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Message 2 of 8
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Re: How much does it cost to ring 150 please?

Calls to 150 from Virgin Media landlines or mobiles are free.

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Cyberpurple
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Re: How much does it cost to ring 150 please?

Thank you. Is 150 customer service?
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Superuser
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Re: How much does it cost to ring 150 please?

Yes, 150 is the front end to various different departments.

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Cyberpurple
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Re: How much does it cost to ring 150 please?

Thanks Ernie_C. I feel like a fish out of water, thought the welcome pack would be here for all these questions that arise. Smiley Happy
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Forum Team
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Re: How much does it cost to ring 150 please?

Hi Cyberpurple

Thanks for getting in touch about the contact to ring us and welcome the forums Smiley Happy

It's Halloween and it's spookily great that calling us costs nothing when dialling from 150 so come join the party and call us whenever you need something Smiley Happy

Feel free to pop back with your post if you need anything else Smiley Happy


Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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markjprobert
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Message 7 of 8
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Re: How much does it cost to ring 150 please?

Interesting that the 32 page document that you get referred to when trying to find the answer to this outside the forum doesn't even mention calls to 150!!!
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backtothefuture
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Message 8 of 8
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Re: How much does it cost to ring 150 please?

What 'Welcome Pack' are people referring to ?

Since signing up I've only received one letter in the post from Virgin Media and that was confirmation of my direct debit being set up - nothing else at all ?

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