I am trying to stop my broadband contract but I lost my pasword. I moved in Spain permantly and I can not call to recover it. Can you give me back my password, please? how can I get it back? can I end my contract by internet?
There are two main ways to give notice, either call in or write in to give notice. The address to use to give notice via writing in is: Virgin Media, PO Box 333, Matrix Court, Swansea, SA7 9ZJ, United Kingdom. Cancellations aren't done online for a number of reasons. So if you do write in, VM would get back to you about your notice to leave via a phone call most likely.
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