How can I compliment a phone tech who was particularly helpful?
We had a disaster with the "new" super hub and we had to get our old one back up and running. The first tech we spoke to blew us off by just resending the old signal. But after calling back I got on the phone with a lovely patient guy named Reese who rewrote the code for the old hub and we now have our wireless internet again. I want to compliment his work to the Overlords of Virgin but can't find a place for positive contact.