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aura
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Help service

How can I talk directly with an operator? I called to three diferent numbers and i don't have the option of talking with someone.
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Superuser
Superuser
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Re: Help service

Call up, pick 'thinking of leaving us'


You will be talking to someone reading a script which can give out Misinformation however (downside of phone staff)
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All posts made are personal opinions as I do not work for VirginMedia.
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Forum Team
Forum Team
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Re: Help service

Hello aura,

 

Thanks for joining the community, welcome!

 

Sorry to hear that you're having difficulties getting hold of someone on the phone.

 

I am more than happy to help you. Please feel free to drop me a PM (purple envelope, top right) and I'll respond as soon as I see your message.

 

Thanks again for posting, hope to hear from you soon.

 

Take care.

Heather_J

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