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Pluke1984
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Hardware

Am I able to get a free upgrade on my router?
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Superuser
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Re: Hardware

Only if your router doesn't support support your line speed or the router is faulty; when you will get a Hub 3 by default.

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Superuser
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Re: Hardware

i would add a rider to the advice above - if you have the SH1 then yes you should be able to get a free upgrade - it may or may not be totally free - there may be a postage cost

so if you have a SH1 ring retentions - dont get too involved just say the wifi is crap - which it is and see what they say

dial 150 or 0345 454 1111 and follow the prompts to - you are thinking of leaving us - dont worry about that they do much more - open 'till 8pm - 6pm on saturdays - closed sunday and the plus is its a UK call centre

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Tony