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Mickey_etc
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Goodbye Virgin Media

Well I finally got up and running on my new ISP.

and its giving me better pings to games than this crap I had here for the past how many years.

My upload speed has doubled and even the customer service desk speak ENGLISH and care about their customers.

 

Wish I had gone sooner, like last year.

 

anyhow the dumb #### at virgin had tried to take another monthly instalment out of my bank account when I had clearly told them that I wanted a months notice and I was leaving them. I am soo glad I cancelled my direct debits.

For the first time when I rang up CS I got a real guy that spoke English and was quite good at his jobrole. wish the countless others had half his courteous telephone manner. He looked at my history and told me in not too many words "I guess we have screwed up a few times with your account". I just laughed.

any how my final bill was cut from around the £40 mark to :-

Your Bill Summary
Account number: ###########
Area reference: 22
________________________________________
Bill date: Nov 03, 2016
Payment due date: Nov 23, 2016
Payment reference: ##############
________________________________________
Amount: £0.72

 

 

Good riddance virgin media

 

ban this account if you want because I just don't give a damm

[MOD EDIT: Inappropriate language removed, please review the Forum Guidelines]

[MOD EDIT: Personal and private information has been removed from this post. Please do not post personal or private information in your public posts. Please review the Forum Guidelines]

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