Full House Movies Limited Edition bundle ; Charged full price
I received a letter through the post for the Full House Movies Limited Edition bundle for £39 per month for 2 years guaranteed. However, my bill was generated today and I've been charged £55 for the package. I've phoned up customer services who now say I need to email their manager with full documentation etc.
This really is a bit of a nightmare considering the advisor who upgraded me confirmed it would be £39 per month. Has anyone else had an absolute nightmare regarding Virgin honouring offers?