Same as many others have posted, when I signed up for a Mix, vivid 100 Bundle on 26th September, there was an offer for a free speaker or wine. The bundle was installed on Oct. 1st. But still haven't recieved the free speaker? Can this be checked please?
you can call in about it by ringing 150 from a VM phone / 0345 454 1111 from all other phones -> Option 1 -> Confirm your details -> The once in the menu Option 4 -> Option 1. Ask for an exception form to be filled in regarding this matter.
Thanks for your patience whilst I looked into this for you.
The team have come back to me now and have confirmed eligibility.
The next step is to send your details over to the company that provide the speakers and they will then arrange delivery of them. You've been added to the list that will be sent over on the 18th November, Friday.
If you've still not received anything within 14 days. Come back and let me know
Kath_F Forum Team
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