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Moonpie
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First bill date

Hi, I joined virgin media on 27th Jan nearly 3 weeks ago, I was told I should receive my first bill between 10 and 14 days. I've registered and checked my account and all it says is I haven't had my first bill yet, which I already know. Any ideas how long it usually takes?

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Forum Team
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Re: First bill date

Hi Moonpie, 

 

Thanks for your post and welcome to the forums. It's really great having you on board with us in the Community Smiley Happy 

 

Usually the first bill is generated in that time frame however depending on which billing cycle you fall in to, it can sometimes take up to 28 days. 

 

Keep checking My Virgin Media as your bill will be available here first Smiley Happy

 

Let us know if you have any further issues. 

 

Thanks,

Kath_F
Forum Team

Merry Christmas & a Happy New Year

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