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reverend
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Final bill query

I moved abroadon January 6th, but am being charged for broadband, phone and TV until February 3rd. As I paid the line rental in advance, it was my understanding that my contract would end on the day I moved out.

Can anyone help with this?

Thanks all.

 

 

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reverend
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Re: Final bill query

Anyone?

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reverend
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Re: Final bill query

Brilliant - thanks!

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Re: Final bill query

Hi there reverend,

 

Apologies for the delay in getting back to you regarding this.

 

I'd like to investigate this for you but I'm unable to locate your account information at the moment.

 

I've sent you a private message so that we can chat about this some more.

 

Hope to hear back from you soon,

 

Nat_J

 


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