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kaki2
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Fake contract

Hi, 
I sign a fake cotract for broadband. 
Agent told me it's unlimited data up to 20mb/s
I asked few time is this unlimited for sure? He confirmed that. 
And now I realize I have Fibre 20 where is limit to 30gb and I have to paid extra 7.50 pound for unlimited data.
In cotract is nothing about limit to 30gb, and also there is a incorrect package: UP TO 20mb/s
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kaki2
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Re: Fake contract

How it's possible to have package which you haven't even in offer?
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Superuser
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Re: Fake contract

the 20Mbs is an unadvertised package but it does exist, and the 30Mbs download limit is a part of it. Thats why its so cheap.

 

 

 

Although just looking at the traffic management part on their site. It does say 20Mbs doesn't have traffic management but it 'should' do.

 

https://my.virginmedia.com/traffic-management/traffic-management-policy-20Mb-or-lower.html

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