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Bigbarloo
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Exposed wires from box outside.

Hi, my cable outside had to be split to a neighbour's house due to their box not working, the technician told my neighbour that my box doesn't look like its wired properly, I phoned virgin to explain n wanted somebody to come and take a look, I've not heard nothing about it just yet, but two engineers came today and disconnected the neighbour's from mine. I went out to look see if mine had been fixed, this is what I found, the cables that ran to the neighbour's house has just been chopped with snips or something so now i have two cables just hanging there both about a foot long out of my box n thryve left my original cable with internal wires hanging out of the black cable. Can someone on here get someone to come and have a look??
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Bigbarloo
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Re: Exposed wires from box outside.

Finally got in touch with virgin got engineers coming out as a priority.
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