Menu
Reply
  • 2
  • 0
  • 0
Nipper99
Joining in
75 Views
Message 1 of 2
Flag for a moderator

Existing customer simply wants the best deal on Broadband only?

I tried phoning today to cancel services but got nowhere as usual.

The operator wasn't particularly helpful and I finished the call feeling that I'd achieved very little.

Most annoyingly was that I complained that me TIVO is as slow as a tortoise and he said 'Really, it must have a fault?' then I log in here to see that it is quite a common issue!

Anyway, I'm fed up paying £19 a month for a phone that is hardly ever used, especially as I have three Virgin Mobile accounts in addition.  Somehow I've ended up on a Big Bang XL Tv package which I really don't need.

I'm told I'll be starting a new 12month contract if I change so I simply want the best deal for the 100mb (150mb) broadband service?? Can anyone tell what that might be?!

0 Kudos
Reply
  • 8.28K
  • 514
  • 2.3K
Superuser
Superuser
56 Views
Message 2 of 2
Flag for a moderator

Re: Existing customer simply wants the best deal on Broadband only?

If you change your package you will lose the upgrade from 100 to 150. So if you JUST want vanilla 100Mbps broadband, no phoneline, no TV

You want the Vivid 100 package

100mb.png

That will also, as you have pointed out, start a new 12 month contract.

 


0 Kudos
Reply