I was told an engineer was going to survey to see if we could have cable as my neighbour has it but I have heard nothing. when I contact online and phone no one can see what time the survey is going to happen but can see that it is booked. help.
Many thanks for dropping by with your post about the survey engineer and a warm welcome to the community
If this has not yet happened and you still need our support then if you could get in touch with us and drop a message to me with your name and address so I can find the account for you, we will then be able to look into this for you.
If you could send a private message to me with your name and full address, I can then flag this to the teams for you and will get back to you as soon as I can with their updates.
To PM me, simply:
Click on my forum name on the left of this post.
Go to my profile.
On the right had side, select the 'send me a message' option.
Once you've popped those details to me I'll be back in touch to confirm.
Keep us posted if you need anything else and we'll do what we can to support you