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End of Contract

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My 18 month contract has a couple of months left.  I am looking around for the best new deal, what do I need to do if I decide to leave Virgin and end my contract?

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Superuser
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Registered: ‎08-06-2010
Message 2 of 2 (1,637 Views)
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confirmed by petemac65
2 weeks ago

Re: End of Contract

hiya @petemac65 if you want to cancel your virignmedia account/services you would need to give 30 days notification by calling customer relations via 150 / 0345 454 1111 choosing options 1-4-5 (thinking of leaving us), normally they would offer some sort of deal to keep you to stay this would tie you into a new contract for 12 months.. the price will not be the same as new customers in case your wondering.
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Superuser
  • 15.14K
  • 1.22K
  • 3.01K
Registered: ‎08-06-2010
Message 2 of 2 (1,638 Views)
Helpful Answer
confirmed by petemac65
2 weeks ago

Re: End of Contract

hiya @petemac65 if you want to cancel your virignmedia account/services you would need to give 30 days notification by calling customer relations via 150 / 0345 454 1111 choosing options 1-4-5 (thinking of leaving us), normally they would offer some sort of deal to keep you to stay this would tie you into a new contract for 12 months.. the price will not be the same as new customers in case your wondering.
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If someone's helped you out say thanks by clicking on the thumbs up. If someone's solved your problem, why not mark their message as an Accepted Solution