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pendavid
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Discount delay

Transferred to Virgin from BT at the end of September and was promised £50 discount through the recommendation of a friend..... just wondering how long I have to wait for this to be applied to my account?

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Superuser
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Re: Discount delay

hiya @pendavid normally applied after your first bill is paid so roughly around 28 days after activation, if its been longer than this I would be having a chat with customer services via 150 / 0345 454 1111
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pendavid
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Re: Discount delay

Thanks paultechy ...... 2 bills so far so better give them a call!
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