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DaveSanz
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Desperate customer

Hello, I have been experiencing really bad and disappointing treatment from Virgin Media and I would like to make a formal complaint.

I made one 2 weeks ago by telephone and they never came back to me and I was thinking that I might be listened to if I sent one by post to a manager.

Does anyone know the address I have to send it to or any other ideas?

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Superuser
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Re: Desperate customer

hiya @DaveSanz welcome to the virginmedia community forum, virginmedia complaint practice -> http://store.virginmedia.com/content/dam/eSales/Downloads/Consumer%20Complaint%20Code%20of%20Practic...
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Superuser
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Re: Desperate customer

hiya @DaveSanz welcome to the virginmedia community forum, virginmedia complaint practice -> http://store.virginmedia.com/content/dam/eSales/Downloads/Consumer%20Complaint%20Code%20of%20Practic...
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If someone's helped you out say thanks by clicking on the thumbs up. If someone's solved your problem, why not mark their message as an Accepted Solution