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Tizzmanizz
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Credit report info!

My virgin media bills haven't been showing up on my credit report. I was asked by the the credit report company to speak to virgin media about this. I spoke to customer services on 3 occasions and all 3 times they have been very unhelpful. I got 2 difference answers and 1 contact number that doesn't work. Who on earth do I speak to at virgin regarding my direct debit and credit report??
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shanematthews
Super solver
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Re: Credit report info!

You would need to contact credit control, although generally speaking they are hard to get hold of, adjustments will normally show on your credit file eventually, they aren't going to be added instantly

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shanematthews
Super solver
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Message 2 of 6
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Re: Credit report info!

You would need to contact credit control, although generally speaking they are hard to get hold of, adjustments will normally show on your credit file eventually, they aren't going to be added instantly

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Tizzmanizz
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Re: Credit report info!

I can't seem to track down the credit control contact number??
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Superuser
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Re: Credit report info!

Lucky I have some numbers saved Smiley Wink

0800 052 0290 credit amendment team
creditfileamendments@virginmedia.co.uk


Believe it's Monday-Friday 9-6pm though, but that's the lot to get through to.

Have a free email address too.
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Tizzmanizz
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Re: Credit report info!

Thanks you always seem to have the right answers. 👍🏽
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Superuser
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Re: Credit report info!

It's what boredom at my own place of work and some slight addiction to forums does to you Smiley Tongue
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