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Lianne80
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Credit not applied to my account

Just checked my bill and the full credit agreed when taking out my package hasn't been applied to my account.
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g7rpo
On our wavelength
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Re: Credit not applied to my account

Have exactly the same problem here as well
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Forum Team
Forum Team
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Re: Credit not applied to my account

Hi both, 

 

Thanks for your posts and apologies to hear that you've not received an agreed credit. 

 

In order to help you with this, I will need to see confirmation of the offer. 

 

I have sent you both a private message with some information on where to go from here. Just click on the little plum envelope at the top right hand side of the page to access your inbox.

 

Thanks,

Kath_F
Forum Team

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