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Frances1
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Cooling off period

Is there a cooling off period with virgin.

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Superuser
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Re: Cooling off period

yes, 14 days ‘cooling off period’
the fourteen (14) day period in which you are legally entitled (with no requirement to give us a reason) to cancel your order for the services from the latest of (i) the day after the delivery of the equipment, (ii) the service start date or (iii) receipt of the terms and conditions for the services.
http://www.virginmedia.com/shop/the-legal-stuff/terms-and-conditions-for-fibre-optic-services.html#3
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