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jameson2020
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Contract

Hi,

How much does it cost to cancel my Virgin account?  The Tivo box i have is rubbish and I want out!!!

 

Cheers

J

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Superuser
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Re: Contract

It depends on how many months of minimum term you have left. You can use this page to calculate the cancellation cost, link: http://www.virginmedia.com/shop/the-legal-stuff/terms-and-conditions-for-fibre-optic-services/early-...

Normally if the fee is equal or greater than £240, you won't have to pay back any more than £240.

Cancelling and finding out your cancellation costs are something to call in about. Do that by calling 150 from a VM phone or 0345 454 1111 from any phone -> Option 1 -> Verify your details when prompted for them -> Option 4 -> Option 5. That option is staffed between 8AM to 8PM M-F and 8AM to 6PM Sa. They can tell you how much you have left to pay and put the 30 days notice through for you.

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Any opinions expressed by myself are entirely my own and do not represent Virgin Media in any way.
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