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eboyd1997
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Contract Query

Hi there, on the fourth of september I was sent my contract for my wifi via email for me to sign. When going over the contract I noticed that in the what you have bought area it says that I have bought a nine month student contract, which is correct. However it also states in the contract period section that it is 12 months. Was just wondering if anyone would be able to help me understand why it mentions 12 months when I have bought a contract for nine months. Thanks 

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Forum Team
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Re: Contract Query

Hi eboyd1997

Thanks for getting in touch with us about the contract query Smiley Happy

My apologies that there is a bit of confusion around this.

in order to support further can you pop back to me on the PM I'm sending to you that you can find on the top right hand side of the forums in the purple envelope.

I hope to hear back from you soon!

Karen_A
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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