Received an email today from 'Virgin Media via DocuSign'.
Not seen this before, and it asks me to digitally sign a new contract, so just wanted to check and make sure if anyone has experienced this, to make sure it is genuine.
Any advice would be appreciated.
Thanks in advance.
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Received the same when I upgraded my package - no problems.
Have you altered your package? If not - then query it ... ZvnK ...
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zvonok wrote:Received the same when I upgraded my package - no problems.Have you altered your package? If not - then query it ... ZvnK ...
Many thanks for your prompt reply.
I did a small upgrade a while ago but nothing heard since then as it was all done on chat and they didn't mention a new contract, so as it came from a third party, just wanted to make sure.
Much appreciated, you've put my mind (or what's left of it :-) ) at ease.
I have moved a new home, and I haven't received Hub there.
Could you please help me in that?