Menu
Reply
  • 3
  • 0
  • 0
Garrycarter
Joining in
651 Views
Message 1 of 2
Flag for a moderator

Contacting Virgin

Is there any way of contacting Virgin Media via email? I have looked around my virgin media and the help, but keep coming back to the same page. Why do they seem to insist you call? Due to my work, I am not at home very often to call when they are open, and obviously they won't talk to my wife as she is not the account holder.

0 Kudos
Reply

Helpful Answers
Highlighted
  • 16.3K
  • 1.36K
  • 3.32K
Superuser
Superuser
1,238 Views
Message 2 of 2
Flag for a moderator
Helpful Answer

Re: Contacting Virgin

hiya @Garrycarter this has been asked so many times the simple answer their isn't a contact email address.. always best to search the forum before posting.. the agent should only really need to speak to the account holder if changing services/cancelling account, anything that changes the account. if its to check for faults/report fault don't need to speak to account holder.
----------------------------------------------------------
If someone's helped you out say thanks by clicking on the thumbs up. If someone's solved your problem, why not mark their message as an Accepted Solution

All Replies
Highlighted
  • 16.3K
  • 1.36K
  • 3.32K
Superuser
Superuser
1,239 Views
Message 2 of 2
Flag for a moderator
Helpful Answer

Re: Contacting Virgin

hiya @Garrycarter this has been asked so many times the simple answer their isn't a contact email address.. always best to search the forum before posting.. the agent should only really need to speak to the account holder if changing services/cancelling account, anything that changes the account. if its to check for faults/report fault don't need to speak to account holder.
----------------------------------------------------------
If someone's helped you out say thanks by clicking on the thumbs up. If someone's solved your problem, why not mark their message as an Accepted Solution