I would like to compliment one of your members of staff - Kevin in accounts department. People are very quick to log complaints and it seems harder to find forum for positive feedback on your main page so credit where credit is due! We have had less than smooth media package transition than expected which resulted in incorrect billing and temporary service distribution. However Kevin was an absolute pleasure to deal with, very professional and helpful.
He is definitely a credit to your company.
Please pass over our appreciation to him and his manager.