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lyndsaysbeauty1
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Complaints

I would like to make a complaint, I don't want to call and be passed to different departments and have no joy and be put on hold and have he phone line die

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jamesofmerton
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Re: Complaints

the only other choice is writing to them. there is no email address.

http://store.virginmedia.com/content/dam/eSales/Downloads/Consumer%20Complaint%20Code%20of%20Practic...
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Forum Team
Forum Team
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Re: Complaints

HI Lyndsaybeauty1

Welcome to the Community, I'm very sorry for the problems you've been experiencing recently. 

There are lots of ways to make a complaint, you can either give us a call on 150 from any Virgin line or 0345 454 1111 from any other, visit our [contact us] page or give us more information on the issues you're experiencing here so we can raise that for you. 

We're looking forward to hearing from you

Craig


New around here? To find out more about the Community check out our Getting Started guide


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