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MikeH50
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Complaint escalation

Does Virgin have a complaint escalation process?

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Buffer6
Trouble shooter
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Re: Complaint escalation

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Superuser
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Re: Complaint escalation

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MikeH50
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Re: Complaint escalation

Thanks for the input. I have now lodged a formal complaint with Virgin Media

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MikeH50
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Re: Complaint escalation

Thanks for the input. I have now put a formal complaint into Virgin Media
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alyandrob
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Re: Complaint escalation

did you have any luck?  I assume you had to put a complaint through in writing - do they actually respond?

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