Changed your name, or need to transfer your account?
We're often asked "how do I change my name on my Virgin Media account?"
If your circumstances changed, and you need let us know, well don’t worry. We’ve got all the help you need.
If you've got Broadband, TV or Phone you can let us know if you've changed your name or if you need to transfer the account to someone else living with you.
If you've got a Virgin Mobile phone or SIM you can let us know if you've changed your name.
If you’re looking to change the details on a Virgin Media account because the account holder is unwell or has died, then we’ll do everything we can to help. Please read our article What to do if the account holder has died [LINK] for advice and help on what to do.