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WolfieGirl
Tuning in
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Changing my payment date

can I change my payment date easily without phoning customer services and going into a queue

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Superuser
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Re: Changing my payment date

No - this can only be dealt with by phoning in. They need to verify your identity.

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Forum Team
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Re: Changing my payment date

Hi WolfieGirl, 

 

Thanks for your post Smiley Happy 

 

HowardML is right, calling in is the quickest and easiest way to change the payment date however as well as phoning, you are also able to do this by speaking to the team via Webchat. 

 

You can contact the team via Webchat here: Contact Us

 

Let us know how it goes. 

 

Thanks,

Kath_F
Forum Team

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