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jonn_ellam
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Change email address virgin media use to send me marketing info.

My main email address has been at orange.net but this is now closing.

I have set up a secondary email at virginmedia.com which will be my main email in future and have set about notifying my contacts and changing logins at websites etc.

Virgin media however send marketing info. to my orange.net email which needs changing.

I am unable to find a setting on My Virgin Media or get through to someone who can help my telephone.

Can anyone help?

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Forum Team
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Re: Change email address virgin media use to send me marketing info.

Hi jonn_ellam, 

Thanks for your post and welcome to the forums. It's really great having you on board with us in the Community Smiley Happy 

To update the address you have registered with us is really easy. You can update the contact address online via My Virgin Media. 

I can see you've already spoken to the team on 150 / 0345 454 1111 to do this though so any further emails will come to the new address instead. 

If you have any further issues, come back and let us know.

Thanks,

Kath_F
Forum Team

Merry Christmas & a Happy New Year

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