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jtj2
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Cant find my reference code for Clayhall, IG5

I cant find my reference code,  What is the area reference code for Clayhall, IG5

I am trying to pay my bill over the phone and after putting my account number  the system keeps asking for my reference code.   I have three lettters here from Virgin media but no area reference code

If this reference codes is this important, Virgin should make sure its on every letter from them  Please help

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jtj2
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Re: Cant find my reference code for Clayhall, IG5

I have had to call customer service this morning. Apparently our area code is 02 or 022. She wasnt sure.

It still bothers me that Virgin insist on this rubbish area reference code when they dont put in on every correspondence. They need to get rid of it.
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