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Jemma0107
Joining in
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Cancelled virgin services

Hi I have cancelled my virgin services as of 21st of this month. Will they go off in the am or midnight on the 21st?
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J0hn
Super solver
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Re: Cancelled virgin services

It could be anytime here is no set time it's just as it gets to the top of the pile
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Forum Team
Forum Team
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Re: Cancelled virgin services

Hi Jemma0107

Thanks for getting in touch with us about the disconnection process and I am sorry to hear that you are leaving us Smiley Sad

With any disconnection the date is all we can book when we schedule this in on our system. The time of day that this happens is all automated and can happen at any time on the scheduled date you are due to be disconnected.

I am sorry we are unable to be more specific for you.

Let us know if we can help with anything else.

Take care.

Karen_A
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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