Menu
Reply
  • 1
  • 0
  • 0
Bigallen
Joining in
78 Views
Message 1 of 5
Flag for a moderator

Cancellation

Hi all,

cancelled virgin on Friday, missed calls on saturday, Sunday and answered on Monday from a 0800 408 9340 number saying they could offer a better deal, I asked them to call back later when home which they have never done, BT looking good

now, poor service from VM!!!

0 Kudos
Reply
  • 112
  • 4
  • 5
Jacevoor77
Up to speed
72 Views
Message 2 of 5
Flag for a moderator

Re: Cancellation

Is it still 30 days notice for virgin .I like the £125 Mastercard there giving away mmmm
0 Kudos
Reply
  • 21.65K
  • 781
  • 3.1K
Superuser
Superuser
68 Views
Message 3 of 5
Flag for a moderator

Re: Cancellation

it is but if you cancel you can;t rejoin as again for 3 months
0 Kudos
Reply
  • 21.65K
  • 781
  • 3.1K
Superuser
Superuser
67 Views
Message 4 of 5
Flag for a moderator

Re: Cancellation

it is 30 days notice. if you leave you can;t rejoin for 3 months
0 Kudos
Reply
  • 112
  • 4
  • 5
Jacevoor77
Up to speed
54 Views
Message 5 of 5
Flag for a moderator

Re: Cancellation

Won't matter bt is a 12 month contract. Lol