Hi. I was due to have broadband installed but a week before installation it was postponed by VM due to " construction issues ". i.e there is no cable in my street!!
I know, your thinking how can they sell you broadband in a street that isn't cabled?
my sentiments exactly. Anyway, after being told that it would be a minimum of 6 weeks before installation ( local authority permission for construction etc ) I decided to ask them to cancel it altogether as I need broadband for my work and they said that if I cancelled it then nobody else in my street would be able to get broadband because I effectively would be cancelling the construction lol!
So it's my fault now! Anyway, many weeks on, my account is still active and showing TBC for installation even though I requested they cancel it.
anyone else had this issue and did it get cancelled eventually?