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Sauliusj51
Just joined
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Message 1 of 3
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Cancel my order

Hi how can I cancel my order because I choose to install it on 4th of November on website but now I checked my email that they change it to december 29th. I can't wait 2 months!!!
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DavidJWalker
Rising star
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Message 2 of 3
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Re: Cancel my order

it will take week or 2 weeks for staff to get back to you on here you should get the contact it says the mail adreess you can only do it via that i don't think the forum staff can cancel orders only you can via mail

Write To

Virgin media ltd
Virgin media Cancelation Team
PO box 333
Matrix Court
Swansea
SA2 9BB

Send Recorded Deliver

Using VIVID 350 Optical Fibre, Player TV, Talk Weekends



Just another VM user trying to help out so my answers may be wrong.
If you do like my answer please mark it as helpful; it may help others
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Dave606
Fibre optic
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Message 3 of 3
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Re: Cancel my order

Or just call VM up (150 from a VM phone) and follow the options to "thinking of leaving" and tell them you want the contract terminating due to unacceptable installation delays from the original date given.

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