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Wrenc40
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Message 1 of 4
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Cancel my account !

Cancel my account !
I won't be paying the outstanding balance either .
Use the £100 I was falsely made to pay at start of contract .
Plus the 18 months of phone line rental I've never had which has been reported more than once and done nothing about .
Take off the days you've left me with no broadband or signal to mobile due to your " local signal problems "
Sack the Design team - the layout of broadband is just the pits !
Quick fibre internet - my a##e .
Helpful customer services ??? Urm no !
Cancel my account right now !!! All of it and whistle for your money !!!

[MOD EDIT: Inappropriate language removed, please review the Forum Guidelines]

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Superuser
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Message 2 of 4
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Re: Cancel my account !

It is not VM that will be whistling. You will be when the debt collectors arrive. Because that is exactly what will happen unless you cancel personally either by phone or by letter. Cancellations are NOT accepted on the Forum.

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Superuser 2017/18
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Please don't send me private messages unless I ask you to.
I do not work for VM. The advice I give is based on my best understanding of VM policy and practice. You rely on it at your own risk.
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Wrenc40
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Message 3 of 4
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Re: Cancel my account !

You don't work for them yet you make that comment ? Are you a troll ?
I won't have any debt collectors I'm afraid , they owe me !!
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Superuser
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Re: Cancel my account !

One final comment. I am not a troll. I have replied based on my experience of what VM does. You are, of course, free to accept or reject my advice. I shan't advise again.

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Superuser 2017/18
Use Kudos to say thanks
Mark answer as "helpful" only when the problem is solved
Please don't send me private messages unless I ask you to.
I do not work for VM. The advice I give is based on my best understanding of VM policy and practice. You rely on it at your own risk.