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lordmungo
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Cancel and be a become a new customer - how long

I see new customers get a huge discount while loyal customers like me pay through the nose. I'm about to cancel because of this.

Is there a period of time (months,years) after cancelling when VM would consider me a new customer, and I might return.

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Superuser
Superuser
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Re: Cancel and be a become a new customer - how long

hiya @lordmungo i believe this is around 6 months from the point of account closure, also when you joined virginmedia would have a had some form of discount etc.

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