Menu
Reply
  • 1
  • 0
  • 0
Rennie11
Joining in
67 Views
Message 1 of 2
Flag for a moderator

Cancel Contract from Abroad

Hi Guys,

I need to cancel my contract/change it into my former flatmate's name but I cannot call as I'm currently in Australia. Does anyone have any advice on best way to contact the customer service team from abroad?

My 18 month contract has expired but it has continued to roll on.

Thanks!
0 Kudos
Reply
  • 467
  • 62
  • 136
backtothefuture
Fibre optic
62 Views
Message 2 of 2
Flag for a moderator

Re: Cancel Contract from Abroad

If you don't want to phone (as it would likely run up a big bill) you could use their online Live Chat service.  This is like an instant messenger and at the end of the conversation you can save the chat - so you have written confirmation of what has been discussed and agreed.

Please let us know how you get on.

-

If I have helped please feel free to give 'Kudos' by clicking on the thumbs up icon against any of my posts. If I have helped to solve an issue you can also click on the 'Mark As Helpful Answer' link to mark it as helpful.
0 Kudos
Reply