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Geknock
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Can't sign in to virgin media account.

I can't seem to be able to sign into my Virgin Media account because of the reCaptcha. I am fairly certain I'm doing it right but it still asks me to confirm I'm not a robot. I even changed my password in the confusion before realising it' not the issue. Where am I going wrong?

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Superuser
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Re: Can't sign in to virgin media account.


Geknock wrote:

I can't seem to be able to sign into my Virgin Media account because of the reCaptcha. I am fairly certain I'm doing it right but it still asks me to confirm I'm not a robot. I even changed my password in the confusion before realising it' not the issue. Where am I going wrong?


Did you try the audio option of recaptcha? Sometimes doing a cache clear helps if the recaptcha isn't working as intended. And in some cases using a different web browser provides a temporary reprieve from it while it is triggered.

The recaptcha should clear by 24 hours  after being triggers. Switching between more than two accounts in 5 minutes is one way to trigger it. Or just reloading the sign in page about 6 times in less than 5 fives will have the same trigger effect.

Edit: Typo adjust.

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Any opinions expressed by myself are entirely my own and do not represent Virgin Media in any way.
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