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Message 1 of 2 (48 Views)

Bundle hasn't arrived

Hi,
Yesterday I received a sms saying that my bundle was gonna be delivered today.
I haven't received it yet.
the guy who took all my details, didn't give me any tracking number.
How can I know the ststus of my parcel?
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Forum Team
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Registered: ‎30-09-2013
Message 2 of 2 (23 Views)

Re: Bundle hasn't arrived

Hi Bocabaj0,

 

Welcome to the Forums and thanks for your post.

 

If you're waiting for equipment to be delivered then we would usually send you a text message which would also contain a tracking number. Have you now received your delivery? If not, please get back in touch with the team asap on 150 / 0345 454 1111 so we can get this chased up.

 

Please let us know how you get on.

 

Thanks

 

Elaine


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