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Stefanieboyle
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Broken outside box

Hi Smiley Happy 

Hoping someone is able to help. Unfortunately the cover of the outside box protecting the wiring has come away leaving the wires exposed. Think it seems pretty dangerous and no doubt will eventually wreck the wires.

Can someone advise how to get this fixed? I've seen some people posting about having to pay for an engineer but sure this is something that is covered as a fault or something?

I've attached pics to explain what I mean. Any thoughts/help would be appreciated Smiley Happy

Stefanie

image.jpgimage.jpg

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zvonok
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Re: Broken outside box

Happened to mine (fair wear and tear) ... phoned up and an engineer replaced it with a nice shiny new one a few days later ... nil cost ... ZVNK ...

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zvonok
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Re: Broken outside box

Happened to mine (fair wear and tear) ... phoned up and an engineer replaced it with a nice shiny new one a few days later ... nil cost ... ZVNK ...
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Forum Team
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Re: Broken outside box

Sorry to hear that the box is a little worse for wear Stefanieboyle, :/

 

I can see that an engineer appointment has already been arranged to get this looking shiny and new like zvonok's.

 

Let us know if we can help with anything more in the meantime,

 

Nat_J


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