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Snipeaholik
Just joined
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Bills

Hello 

Im new in the UK and also new at Virgin Media.

So my question is: 

Why does my account still show my bill is due? I made my payment already in the 10th of Feb.

Is it normal that is still shows up?

 

Thanks for any help.

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joshua_welby
Up to speed
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Re: Bills

Yes, if you go online and check your Bills page here - https://my.virginmedia.com/my-bills/index
then you will get the latest bill and some previous ones also
When you get your next bill there will be a Credit for what you have already paid
Bill Due Dates are linked to the bills themselves
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