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chris1959
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Billing

I left vm on 28th july.
They have sent me a bill for billing period 4th august to 3rd sept.
How can this be right?
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Superuser
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Message 2 of 7
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Re: Billing

If you gave your 30 days notice on 28th of July, you would be charged up till 27th of August- hence a bill for 4th of August to 3rd of September.

 


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chris1959
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Re: Billing

I gave notice on the 28th June.
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chris1959
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Re: Billing

I gave notice on 28th June.
Thats why i cant under stand a bill for aug/sept.
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Superuser
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Message 5 of 7
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Re: Billing

If you gave notice then, as billing for services is for the incoming month, the only thing that MAY be on a bill is outstanding charging- PPV, rented movies or telephone charges.

Can you see the bill online- is there JUST charging for that sort of thing on it , or are there charges for the incoming month?

 


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chris1959
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Re: Billing

Charges for the incoming month.
Tv Bb phone.
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Superuser
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Message 7 of 7
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Re: Billing

In that case, better give em a ring as it takes up to a week for a staff response on here.

 


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