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Jake2015
Joining in
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Billing

Hi I have just got virgin today I was asked to pay 25 pounds upfront before installation they said it will be credited on my account to be taken of first bill I have just logged into my online account and it says 18.99 pounds anybody know why it has gone down as I didn't have to pay for installation or anything thanks
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Superuser
Superuser
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Re: Billing

Assuming that your deal with new customer discount comes in at less than £25 a month (and your first bill was generated quickly like it was for me when I joined) then you'd have to take into account that the first bill is a double, and therein that £25 would only partially reduce the fist months bill, not totally cover it. All of that can be seen in your bills details, the cost break down is listed there.

 

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Any opinions expressed by myself are entirely my own and do not represent Virgin Media in any way.
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