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Iceberg11
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Billing

I've been with virgin media about 4 months now my bill has increased from £23 a month to £38 now 

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Forum Team
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Re: Billing

Hi Iceberg11

Thanks for dropping by with your billing query and for joining us on the community Smiley Happy

I appreciate you're looking for an explanation of the bill details you have with us but due to the very nature of how sensitive this information is this is something that has to be handled by the teams either via Webchat or via 150 / 0345 454 1111.

If you could contact the teams regarding this that would be great! They would be happy to look into this for you and get the answers to your questions sorted.

Keep us posted and let us know what happens Smiley Happy

Take care.

Karen_A
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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