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Tobi-99
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Billing query

I don't understand the balance on my account because I only subcribe for £30 a month and my 2month early bill should be £60 .so why £85 balance on my account.

[MOD EDIT: Subject heading changed to assist community]

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Superuser
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Re: Hello

to query your bill you will need to call in as you need to pass DPA and that can't be done on the forum.
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Superuser
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Re: Hello

Hi Tobi-99,

 

account issues such as yours cannot be dealt with here by users.

Call and speak to a member of the Team. Free call 150 from a Virgin Media line. 0345 454 1111 from any other phone.

 

AlexKid :-)

 If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.

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Superuser
Superuser
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Re: Hello

to query your bill you will need to call in as you need to pass DPA and that can't be done on the forum.
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Superuser
Superuser
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Message 3 of 3
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Re: Hello

Hi Tobi-99,

 

account issues such as yours cannot be dealt with here by users.

Call and speak to a member of the Team. Free call 150 from a Virgin Media line. 0345 454 1111 from any other phone.

 

AlexKid :-)

 If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.

Superuser1718.png