Hi, I just signed up yesterday, I am getting virgin installed on the 11th, i am going to be paying by direct debit but my question is, I want to pay on the 1St day of each month as I get paid on the last day of the month. So If my bill is due before/after then, could I change the billing date?
Thanks for your post and welcome to Virgin Media and it's fabulous Community
The first bill is usually generated around 10 days after you've been installed. Depending on the billing cycle you fall on on, this could be a little longer.
Once your first bill is paid, you will be able to change the date the direct debit comes out on a date that suits you. Just give us a call on 150 / 0345 454 1111 once you've made your first payment and we'll get things sorted for you
Come back and let us know how the installation goes
Kath_F Forum Team
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