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N3l5on_25
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Bill

Hi all I'm new to virgin have a slight problem do you pay activation fee first before you get all the equipment or does it add up on your bill
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Forum Team
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Re: Bill

Hi N315on_25, 

 

Thanks for your post and welcome to the forums. It's great having you on board with us in the Community and with Virgin Media Smiley Happy

 

Installation charges and activation fees get added to your first bill so it will be more than usual. You pay for the services you've had + one month in advance + activation fees / installation fees. 

 

From the second bill, you'll only pay your monthly subscription price providing there are no call charges or pay per view content Smiley Happy

 

Hope that helps. 

 

Thanks,

Kath_F
Forum Team

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