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Robbo19625
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Bill Higher than contracted

Why is my bill £130 when I agreed £105 for a fixed term??

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Re: Bill Higher than contracted

Hi Robbo19625,

 

Thanks for your post and welcome to the forums. It's great to have you on board with us in the Community. 

 

We'll need to take a look at this for you in more detail. In order to do that I will need to confirm some information with you. 

 

I have sent you a private message regarding this and will investigate further once I receive your reply. Just click on the little plum envelope at the top right hand side of the page to access your inbox.

 

Speak soon,

Kath_F
Forum Team

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Re: Bill Higher than contracted

Hi Robbo19625

Thanks for getting in touch with us about the options you chose with us.

I can see that after you posted to us you spoke to our teams and they have looked into this for you.

Thanks very much for bringing this to us and please let us know if there is anything else we can look into for you going forwards.

Kind regards.

Karen_A
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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