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Barnesy1961
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BROKEN cabinet doors !!!!

I am so fed up in our village seeing this. A technician told me its not their job to fix these and reported it to another department and yet they are still not repaired.

£75 / month we pay Virgin Media and year after year we keep seeing these like this.

please Virgin Media get this fixed !!!!

Cnr Broom Close Broom Rd, Calverton, NottinghamCnr Broom Close Broom Rd, Calverton, Nottingham

 

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Martin_D
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Re: BROKEN cabinet doors !!!!

Hi, Barnesy1961

Have you tried this number to report it: 0330 333 0444

Regards,

Martin


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Tudor
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Re: BROKEN cabinet doors !!!!

You'll find some duck tape works very well.


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Barnesy1961
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Message 4 of 9
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Re: BROKEN cabinet doors !!!!

Mmm unacceptable sorry about that. As a virgin media customer id expect better of them than that. Maybe BT customers get that service

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Barnesy1961
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Re: BROKEN cabinet doors !!!!

Actually i came on their website looking to lodge this problem. But couldn't find anywhere just this forum.

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cybmole
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Message 6 of 9
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Re: BROKEN cabinet doors !!!!


Tudor wrote:

You'll find some duck tape works very well.

or even duck-friendly  duct tape Smiley Happy


I'd  give them a few days warning that you will be supergluing it permanently shut if not fixed - then do that Smiley Happy

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Forum Team
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Message 7 of 9
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Re: BROKEN cabinet doors !!!!

Hi Barnesy1961,

 

Thanks for flagging this to us.

 

I'd like to report this over to the relevant team to resolve.

 

I've sent you a private message so that we can confirm the location of the cabinet.

 

Speak to you soon,

 

Nat_J


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Barnesy1961
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Message 8 of 9
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Re: BROKEN cabinet doors !!!!

Hi 

this problem has still not been fixed. Please can this be sorted please

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Forum Team
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Message 9 of 9
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Re: BROKEN cabinet doors !!!!

Hi Barnesy1961, 

Thanks for coming back to us and letting us know things aren't sorted Smiley Sad

I have used the details that you gave Nat_J last time to re-report this. Usually the reports are picked up within 48 hours and actioned then depending on the action needed. 

Once I hear back from the teams, I'll be in touch. 

Thanks,

Kath_F
Forum Team

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